Support

Last Updated: September 10, 2026

Trstmap helps you discover and save places recommended by people you trust. This page covers common questions and the fastest ways to get help.

1. Getting started

Sign in with Apple or Google, allow location access when you want nearby map features, and use search to find places. Save a place to add it to your personal map and share it with friends through the app.

2. Sign-in problems

Confirm that you are using the same Apple or Google account used when you created your Trstmap account. If sign-in still fails, update the app, check your internet connection, and try again. Do not send passwords or authentication codes by email.

3. Location and map issues

Check Settings on your device and make sure Trstmap has permission to use your location. Map and place search features also require an active internet connection. Restarting the app after changing permissions can refresh the map.

4. Account and data requests

You can manage your profile in Settings and delete your account from the app. For privacy questions or a deletion request that you cannot complete in the app, email contact@olympusml.com. See our Privacy Policy for details about information handled by Trstmap.

5. Report a bug

Email contact@olympusml.com with a short description of what happened, the device model, iOS version, app version, and steps to reproduce the issue. Screenshots are helpful. Remove private information before sending them.

Contact Us

For product support, contact contact@olympusml.com.